Independent Living Supervisor
Full Time • Charlottesville
DePaul Community Resources is recruiting for an Independent Living Supervisor – Fulltime –Charlottesville, VA.
JOB SUMMARY
JOB SUMMARY
Oversees daily program operation at the designated apartment complex. This oversight includes day-by-day responsibility of the Independent Living staff, including IL Specialist staff, and the youth that are served. The position is assigned to an on-call rotation.
SUPERVISION RECEIVED AND EXERCISED:
The Independent Living Supervisor will supervise the Independent Living Specialist, Independent Living Specialist Trainee, Independent Living Specialist/Skill builder, and Independent Living Program Assistant and will report directly to the Independent Living Manager.
ESSENTIAL FUNCTIONS AND DUTIES:
This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time.
- Provide program orientation to IL Specialist staff, Youth Counselor and Youth Advocates and Provide ongoing training regarding program policies and procedures to IL Staff, Minimum Standards, Code of Virginia and best practice issues
- Maintain positive, professional relationship with staff, youth, referral agencies and community liaisons and conduct presentations to community agencies upon request
- Ensure compliance with program policies and procedures, Minimum Standards and Code of Virginia
- Interface with community resources, referral sources, Family Assessment and Planning Teams (FAPT) and Community Planning and Management Teams (CPMT)
- Manage the IL Budget in addition to meeting all reporting and deadline requirements for restricted funds
- Coordinate all aspects of apartment selection and furnishings as well as repairs/maintenance deemed necessary. Ensure apartments are move-in ready for client placement. Maintain close working relationship with landlords and/or owners of the apartment complexes
- Provide supervision/consultation to IL staff in other offices
- Be available to assist staff in the event of an emergency, for consultation, and assistance and on call back up support
- Review and approve supervisee forms prior to submission to the Finance and Human Resource (HR) Departments
- Provide a 6 month evaluation for new hires and an annual evaluation for each supervisee
- Participate in the interviewing and hiring of IL staff as well as Facilitate/attened IL team meetings and Review and approve supervisees’ paperwork
- Supervise IL staff, including IL Specialist, Youth Counselor, and Youth Advocates
- Participate in ongoing professional development opportunities
- Participate in regularly scheduled supervision with supervisor and perform other duties as assigned.
- Provide on-site assistance as requested by HR, Finance and Information Systems Departments
- Schedule, facilitate and conduct face-to-face interviews with prospective youth and their custodians
- Assess youths’ readiness for participation in the Independent Living Program and Gather necessary information on youth being considered for placement and review all material submitted and review all referrals with direct supervisor to determine acceptance or denial of youth referred
- Follow IL Policies and Procedures regarding admissions process and paperwork requirements
- Educate Departments of Social Services on the day to day operation of the IL Program and Interface with community resources, referral sources, Family Assessment and Planning Teams (FAPT) and Community Planning and Management Teams (CPMT) and other providers
KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED:
Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that is demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.
Knowledge of:
- DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies
- The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
- Methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication
- Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, WebEx, Google Meet
- Applicable safety requirements
- Program planning and implementation, qualitative and quantitative performance analysis, and return on investment measurement techniques
Skill/Ability to:
- Verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work
- Using standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Determining how finances will be spent to get the work done and accounting for these expenditures
- Managing projects simultaneously while maintaining a high-quality work product
- Negotiation and facilitation
- Monitoring/assessing performance and implementing improvements for employees and oneself
- Public speaking and delivering presentations to individuals and groups
- Managing multiple priorities and completing assignments on time, accurately, and with attention to detail
- Developing and maintaining professional working relationships and appropriate boundaries with individuals served, coworkers, community partners, and business associates
- Work collaboratively within a team environment and build strategic relations with community partners, coworkers, management, and business associates
- Communicate and interact effectively with members of the public
- Communicate effectively in both oral and written form
- Read and understand information and ideas presented in writing
- Make arithmetical computations and tabulations
- Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software
- Analyze complex data and develop plans to address identified issues
- Analyze and prepare concise and accurate documents, reports, and correspondence
- Manage a budget and work within the constraints of that budget
- Establish program goals and objectives that support the strategic plan
- Plan, assign, train, and/or supervise the work of others
- Effectively market the programs and services of the department and DePaul
- Develop objectives, evaluate effectiveness, and assess service plans for individuals served
- Exercise sound judgment and critical thinking in decision-making and solving various work-related situations
- Learn policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility
- Assist with the general upkeep and cleaning of office areas and agency vehicles
Other Characteristics:
- Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued
- Demonstrate professional composure in difficult and stressful situations
- Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work
- Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records with no disclosure to others without needing to know.
MINIMUM REQUIREMENTS TO APPLY:
A Bachelor’s degree in a human services field is required with five years providing casework services to children and families.
WORK ENVIRONMENT:
The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however, daily work hours will vary. Participation in an on-call rotation and completion of job duties outside of normally scheduled hours is required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.
PHYSICAL REQUIREMENTS:
The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking for up to sixty-seven percent of the time, sitting up to sixty-seven percent of the time, bending/stooping for up to sixty-seven percent of the time, lifting/pushing/pulling no more than twenty pounds, and minimal unassisted lifting associated with the job duties are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving to various locations approximately twenty to thirty percent of the employee's working time. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.
SPECIAL REQUIREMENTS AND QUALIFICATIONS:
After a conditional job offer, the following may be required: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.
NOTE:
This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.
Compensation depends on qualifications and experience
DePaul is committed to diversity, equity, and inclusion and is an Equal Opportunity Employer.
E-Verify Participant.
Compensation: $27.00 - $29.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
For 40 years, DePaul Community Resources has opened doors to hope and belonging for families and individuals across Central and Southwest Virginia. We are not only a nonprofit human services organization—we are a social impact organization. Every day we work to change the world by improving the lives of children, families, and individuals with developmental disabilities. With dedicated staff, care providers, foster and adoptive parents, and a host of volunteers, advocates, and partners, it is work that we cannot accomplish alone. Hope and belonging is for all of us—with your help, we can make this vision a reality for countless Virginians who cannot imagine it today.
DePaul Community Resources is a nonprofit, 501(c)(3) organization.
All applicants shall be afforded equal opportunity in all aspects of employment, volunteer opportunities, and internships without regard to race, color, disability, gender identity or expression, marital status, national or ethnic origin, pregnancy (including childbirth and related conditions), religion, sex, sexual orientation, veteran status, and family medical or genetic information or any other status or characteristic protected by law. DePaul is an E-Verify employer. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.
All applicants shall be afforded equal opportunity in all aspects of employment, volunteer opportunities, and internships without regard to race, color, disability, gender identity or expression, marital status, national or ethnic origin, pregnancy (including childbirth and related conditions), religion, sex, sexual orientation, veteran status, and family medical or genetic information or any other status or characteristic protected by law. DePaul is an E-Verify employer. The unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.
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